Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTSAS414 Mapping and Delivery Guide
Evaluate system status

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTSAS414 - Evaluate system status
Description
Employability Skills
Learning Outcomes and Application This unit describes skills and knowledge required to evaluate the status of a running system, covering both hardware and software aspects to determine system performance and reliability.It applies to individuals who apply specialised and technical knowledge and a systematic approach to assessing and evaluating systems prior to problem resolution or upgrades.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work and include access to:

special purpose tools, equipment and materials

industry software packages

documentation standards

backup and recovery policies

database package with data

server and networked personal computer.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine scope and evaluation parameters
  • Determine scope of the system evaluation
  • Comply with organisational requirements when planning a ‘change of status’ test
  • Review reason for the evaluation, its objectives, deliverables and key performance indicators, using appropriate capacity tools
  • Plan and document status evaluation and factor in time, environment, internal and external issues
  • Alert affected users if evaluation is likely to impact their operations
  • Develop a plan for the evaluation and identify resources and methods to be used
       
Element: Carry out evaluation
  • Organise required resources as outlined in the plan, and put in place manual or computerised evaluation methods
  • Run evaluation process according to agreed scope and evaluation parameters
  • Record status as per procedural parameters and plan
  • Observe and document during evaluation the effects of changes to system status that are made, according to effect being evaluated
  • Observe and record effects not listed and that may require further investigation
       
Element: Report on evaluation
  • Prepare a report to the appropriate person, indicating results of status check in the documentation
  • Highlight anomalies observed in status check that are outside the expected results
  • Make recommendations for changes to improve system
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine scope and evaluation parameters

1.1 Determine scope of the system evaluation

1.2 Comply with organisational requirements when planning a ‘change of status’ test

1.3 Review reason for the evaluation, its objectives, deliverables and key performance indicators, using appropriate capacity tools

1.4 Plan and document status evaluation and factor in time, environment, internal and external issues

1.5 Alert affected users if evaluation is likely to impact their operations

1.6 Develop a plan for the evaluation and identify resources and methods to be used

2. Carry out evaluation

2.1 Organise required resources as outlined in the plan, and put in place manual or computerised evaluation methods

2.2 Run evaluation process according to agreed scope and evaluation parameters

2.3 Record status as per procedural parameters and plan

2.4 Observe and document during evaluation the effects of changes to system status that are made, according to effect being evaluated

2.5 Observe and record effects not listed and that may require further investigation

3. Report on evaluation

3.1 Prepare a report to the appropriate person, indicating results of status check in the documentation

3.2 Highlight anomalies observed in status check that are outside the expected results

3.3 Make recommendations for changes to improve system

Evidence of the ability to:

determine scope of system performance and reliability for hardware and software

identify comprehensive performance indicators

evaluate system performance

document and report on results.

Note: Evidence must be provided for at least TWO systems.

To complete the unit requirements safely and effectively, the individual must:

discuss capacity planning

describe the key features of change-control procedures

describe the key features of client business domain, including the role and level of stakeholder involvement

compare and contrast the key features and capabilities of current industry accepted hardware and software products

describe the key features of help desk and maintenance practices

describe the features of one or more change management tools

discuss quality assurance practices

explain the process for system testing

outline the system's current functionality and describe the features and functions of the system under evaluation.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine scope and evaluation parameters

1.1 Determine scope of the system evaluation

1.2 Comply with organisational requirements when planning a ‘change of status’ test

1.3 Review reason for the evaluation, its objectives, deliverables and key performance indicators, using appropriate capacity tools

1.4 Plan and document status evaluation and factor in time, environment, internal and external issues

1.5 Alert affected users if evaluation is likely to impact their operations

1.6 Develop a plan for the evaluation and identify resources and methods to be used

2. Carry out evaluation

2.1 Organise required resources as outlined in the plan, and put in place manual or computerised evaluation methods

2.2 Run evaluation process according to agreed scope and evaluation parameters

2.3 Record status as per procedural parameters and plan

2.4 Observe and document during evaluation the effects of changes to system status that are made, according to effect being evaluated

2.5 Observe and record effects not listed and that may require further investigation

3. Report on evaluation

3.1 Prepare a report to the appropriate person, indicating results of status check in the documentation

3.2 Highlight anomalies observed in status check that are outside the expected results

3.3 Make recommendations for changes to improve system

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine scope of the system evaluation 
Comply with organisational requirements when planning a ‘change of status’ test 
Review reason for the evaluation, its objectives, deliverables and key performance indicators, using appropriate capacity tools 
Plan and document status evaluation and factor in time, environment, internal and external issues 
Alert affected users if evaluation is likely to impact their operations 
Develop a plan for the evaluation and identify resources and methods to be used 
Organise required resources as outlined in the plan, and put in place manual or computerised evaluation methods 
Run evaluation process according to agreed scope and evaluation parameters 
Record status as per procedural parameters and plan 
Observe and document during evaluation the effects of changes to system status that are made, according to effect being evaluated 
Observe and record effects not listed and that may require further investigation 
Prepare a report to the appropriate person, indicating results of status check in the documentation 
Highlight anomalies observed in status check that are outside the expected results 
Make recommendations for changes to improve system 

Forms

Assessment Cover Sheet

ICTSAS414 - Evaluate system status
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Assessment Record Sheet

ICTSAS414 - Evaluate system status

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: